Returns & Exchanges
At Katie Van Slyke, we want you to love your fashion finds as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the items are in their original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship Your Package
Drop off your package at any authorized carrier location, ensuring you obtain a receipt for tracking purposes.
Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing